At Talkinex LLC, we strive to provide a high-quality experience through our digital services and games. This Refund Policy outlines our rules and limitations regarding purchases made through our platform.
All purchases of virtual items, including but not limited to in-game currency, boosters, cosmetics, or unlockable content, are final and non-refundable. These goods are digital in nature and are considered consumed upon delivery.
Once a transaction is completed and the virtual item is delivered, you will not be eligible for a refund, exchange, or cancellation.
If you believe a transaction was unauthorized or fraudulent, please contact us immediately at [email protected]. We may investigate the claim and take appropriate action if fraud is verified.
Refunds may only be granted in rare and exceptional cases where required by law. We reserve the right to determine whether a refund is warranted.
If you made a purchase through a third-party platform (such as Apple App Store or Google Play), please refer to their refund policies. We do not manage or process refunds for purchases made through those platforms.
If you choose to subscribe to any recurring services or memberships offered on our platform, you agree that your payment method will be charged automatically at the frequency you selected (e.g., weekly, monthly, or annually) until you cancel. You will receive advance notice of any price changes or changes in billing frequency.
By completing the subscription purchase, you authorize Talkinex LLC to continue charging your chosen payment method at the agreed recurring intervals.
You may cancel your recurring subscription at any time. To cancel, please follow the cancellation instructions provided in your account settings or contact us at [email protected]. Once canceled, you will continue to have access to subscription benefits until the end of your current billing period. No partial refunds will be provided for the remainder of the period after cancellation.
If you experience any difficulties canceling your subscription, please reach out to our support team for assistance.
For any questions regarding this policy, you may reach us at [email protected].